The #1 Secret Weapon Against Workplace Lawsuits
(It’s Not What You Think)
Imagine this Scene:
Employee: "Dave keeps making jokes about my appearance and calling me 'sweetheart.' It makes me really uncomfortable."
Manager: "Oh, that's just Dave! He's from a different era and means no harm. Don’t worry about it."
Yikes. If your legal radar didn't just beep, grab a seat—we need to talk.
The "He Means Well" Liability
As a business owner, you rely on managers to run the floor. But legally, your managers are the company. And under many employee rights laws, like federal anti-discrimination laws and state equivalents, a manager's knowledge of a problem is the company’s knowledge.
By dismissing this complaint, our hypothetical manager legally signaled: The company knows about the harassment and refuses to act.
Why An Ounce of Prevention is So Valuable
Ignoring complaints can transform what could have been addressed with a simple conversation in the moment into an expensive year’s-long lawsuit.
- Federal Risk: The Equal Employment Opportunity Commission (EEOC), that is charged with enforcing federal anti-discrimination laws, will not accept "that's just Dave" as a valid legal defense.
- State Risk: The State agency equivalents won’t either. State laws like the Massachusetts Fair Employment Practices Act (Chapter 151B) and the Utah Antidiscrimination Act add strict compliance rules. In some jurisdictions, managers can face personal liability, but your business will ultimately foot the massive legal bills.
The Takeaway
Good managers protect your business. Ensure they know how to handle the human element.
- Take complaints seriously: No brushing things off, ever.
- Document everything: If it isn't in writing, it didn't happen.
- Escalate: Know exactly when to involve upper management, legal counsel, and/or HR.
Don’t Know Where to Start? Give us a Call!
A well-trained manager is your best liability insurance policy. Here at Freeman Lovell, we can provide that “ounce of prevention” to save you in the long run with management trainings and preventative legal advice. Reach out to our labor & employment attorney,
Adrienne Langmo for more information.




