5 Tips to Survive the Crisis and Thrive in Recovery

These are hard and scary times for entrepreneurs. Our margins are shrinking if not gone. How and where we work have been turned upside down. Our customers and almost all segments of the economy are shrinking. There are people everywhere suffering and losing loved ones.

The novel A Tale of Two Cities, by Charles Dickens, starts with the line: “It was the best of times, it was the worst of times, . . . it was the spring of hope, it was the winter of despair . . . .” Call me an optimist, but I think that this challenging and awful time also presents some wonderful consequences and opportunities.

We are spending more time with our families. We are reevaluating our lives, what it means to be alive and happy. We are finding new joy in the small and simple things in our lives. We better understand the strength of the human spirit and our collective will to sacrifice for others. We see that there is joy in sacrificing some things now for a better future.

Back to business. So what do we do now that the world has been turned upside down? The first and most necessary thing is to survive. Once we have secured our survival, then we can focus on positioning ourselves to thrive in the future to come.

LET’S SURVIVE

Get Lean and Sacrifice

The first step to survival is to get lean and make the right sacrifices.

Take the time to evaluate carefully who you are as a business and what are your essential functions. You will need to evaluate and judge between which business expenses are necessary, which are nice to have, and which are no more than bloat and fat, left over from a period of excess. You need to eliminate the bloat and fat quickly. Nice-to-haves probably also need to go. Only the essentials should survive.

Now is the time to cut the fat and keep the essential. Many companies are now in a position to renegotiate terms and rates to encourage economic growth and recovery as soon as possible.

You should also plan on adjusting your compensation plans to ensure all of your needed people can survive. The businesses that fire and lay off much of their lower-paid employees and contractors may survive, but they are going to have a tough time taking the next step of positioning the business to thrive through an economic recovery period. That is why many leaders have been reducing their and their senior people’s salaries and compensation packages first.

Profits First

The age of easy investment and being able to count on future investment rounds to fuel future growth is likely over for the foreseeable future. Angel and venture investors are likely going to shrink the size of their investments and use more of the dry powder that they have to support their current portfolio companies.

It will be crucial to find ways to become profitable earlier and extend out burn-rates as long as possible. There are many examples of bootstrapped companies in all industries. Studying up on those companies is a solid investment of an entrepreneur's time.

If you need cash to cover expenses, take advantage of the PPP and EIDL SBA loan programs. Get or increase your lines of credit and apply for whatever bank and other debt financing that you may be eligible for.

At the end of the day, in this economy, the companies that can scale back expenses and quickly get back to profitability will be those that will be able to survive and position themselves to thrive moving forward.

Be Lawsuit Ready

Entrepreneurs need to be aware that periods of economic recession and recovery are times of increased legal disputes and lawsuits . The two actions that we suggest our entrepreneur clients take are: (1) to evaluate, and enhance if necessary, commercial liability insurance policies; (2) evaluate your contracts and limit liability moving forward; and (3) ensure that your business is going to protect you personally from liabilities and lawsuits brought against your company.

The first step is as easy as giving a call to your insurance broker. Bring them up to speed on your business and discuss whether your insurance package is comprehensive enough in scope to cover the many areas of liabilities that you may face and large enough to cover the costs of liabilities and lawsuits that may be coming your way.

The next step we advise is to review your customer and other 3rd party facing legal agreements and contracts and review and/or implement provisions that cap or limit your overall liability under those contracts to make sure that if you do have an increased number of legal claims and lawsuits on those contracts that they will stay within insurance limits and not put your business resources at risk.

The final step is to review your business structure and the level of formality that you have been operating your business legally under and tighten up any areas that might expose you as an owner to being liable for business expenses. The areas where we see the most mistakes made are the following:

  1. If you are a corporation, not holding annual shareholder and board of director meetings.
  2. Not having written meeting minutes or written consents to formally approve corporate actions.
  3. Not keeping proper books and accounting and making unreimbursed personal expenditures on a company account.
  4. Not making annual filings and state registrations and allowing your business entity’s good standing status to lapse.
  5. If your entity is an LLC, not ensuring that your operating agreement doesn’t expose the owners to any personal liability for the debts or obligations of the company.

NOW TO THRIVE

Get Flexible and Diversify Product and Service Offerings

Successful and thriving businesses have multiple revenue streams that support and drive to the sales of the key products or offerings of your business.

Now is the time to explore how you make money. Here are some things to ask yourself and explore:

  • Can you productize your service offering to sell a less-customized version of your service at a lower cost?
  • Can you offer professional services to enhance the product or technology offering that you sell?
  • Can you create an online course to teach your clients and potential customers about ways to receive your services at a lower cost per person model?
  • Can you create a successful YouTube channel and make a revenue stream from advertising revenue?
  • Can you promote and sell partner company services and products that support and enhance your services and products?

I’m not suggesting that you do everything, but that you are very strategic in how you link these different offerings together to strategically lead your clients to your most profitable products or services.

Play the Long Game

Look into the future regularly and make plans for how you see your company fitting into the future business landscape. Economic downturns and recessions are temporary. The key is to look far enough forward to see how the economic downturn is going to change the nature of your industry and business and start now to prepare your customers and clients to see you as a fearless leader in leading the industry into that new reality.

Build a strong foundation. In hard economic times, where there is more time and capacity, it is time to invest in your foundation. Invest in expanding your customer base and enhancing the loyalty of your customer base to you. Invest in your systems, processes, and core business activities to support the exponential growth to come with your expanded base when the economy starts heading back up.

Give back and support those on the front lines of the pandemic. Now is not the time for profiteering. Find ways to support your customers, your community, your family, and your friends. The better we all make it through this period, the quicker and stronger the recovery will be. Support your local food bank and homeless shelters. Be generous with your time, resources, and support the community who has supported you through the good times.

Let’s do what we can today so we can look back as a people at this time and say: “It was the best of times, . . . it was the spring of hope . . . .” We can get through this together!

By Adrienne Langmo February 18, 2026
For small business owners in Utah, growing the team is an exciting milestone and you’ve likely faced the classic question: Should I hire an actual employee, or can I just find a "guy who knows a guy" and pay him via Venmo? While it might be tempting to treat an employee (W-2) and an independent contractor (1099) as interchangeable based on your budget, the IRS and the Utah Labor Commission see things very differently. Misclassifying a worker isn't just a clerical error; it can lead to significant back taxes and penalties. Here is a practical look at the differences to help you stay compliant while you scale. The Independent Contractor (1099) Think of a contractor as a separate business entity that you have hired to perform a specific project or attain a specific result. They are specialists who bring their own "secret sauce" to the table. Autonomy : They generally use their own equipment, set their own hours, and work from their own locations. The "What" Not the "How" : You have the right to control the result of the work, but not the specific methods used to achieve it. Financial Independence : They pay their own self-employment taxes, health insurance, overhead, and will typically invoice you for their services. They may have other clients besides your business. The Employee (W-2) An employee is someone who is fully integrated into your business operations. They are part of the daily rhythm of your company and are under your direct supervision. Direction and Control : You dictate when they work, where they work, and the specific sequence of their tasks. You provide the equipment to complete those tasks. Business Integration : Their services are usually a "key aspect" of your regular business activity. If your business is a bakery, the person baking the bread is likely an employee; the person fixing the oven is likely a contractor. Employer Obligations : You are responsible for withholding income taxes and paying a share of Social Security and Medicare. In Utah, you’ll also need to ensure you're covered for Workers' Compensation and Unemployment Insurance. The Bottom Line: Control The government looks closely at the reality of the working relationship , not just the title you put on a contract. Your degree of control , or lack thereof, is key. Ultimately, if it looks like a duck and quacks like a duck, they’re going to treat it like a duck. Taking the time to classify correctly now prevents headaches down the road. We are here to help you craft, review, and amend employment and contractor agreements and navigate any other issues that may arise as you scale your workforce.
By Adrienne Langmo January 8, 2026
AI is undoubtedly amazing. On one single platform I can direct it to, for example, “write me a 400-word blog post about the legal risks of private employees use of AI directed at Utah small to medium-sized businesses.” And then ask it to illustrate that post with an image of a robot in a skirt suit. (And now you’ll wonder if I even wrote this post myself…. I did. But I did not sketch the image myself.) And we all know AI has real limitations. We’ve heard the stories about AI hallucinations, where it simply invents an answer. And often AI simply gets it wrong. For example, I often use AI to pull up the citation to a statute and often it produces a link to a bill that hasn’t been enacted, a bill that’s been repealed, or a similar statute that’s applicable to a different industry than the one I asked it to find. But there’s also legal risks in using “Open Access” or “Free Tier” AI versus “Enterprise” or “Business” AI. Open access/free tier AI is the version you can use for free on a web browser or on app on your computer or smart phone. With many of these tools, user inputs may be stored or used to improve the model. Enterprise or business AI, by contrast, is a commercial‑grade system that typically offers encryption, enhanced privacy controls, and contractual data‑security commitments. If you do not have the latter­­—enterprise AI— then you really may want to find out what your employees are inputting into an unsecured AI tool. Is it client or employee information, like personally identifiable information? Medical information? Company trade secrets? Financial information? Depending on your company size and the type of information input into an unsecured AI tool, employees may be creating legal risk under Utah’s data breach notification law, the Utah Consumer Privacy Act (for businesses that meet its thresholds), federal privacy laws, even anti-discrimination laws and contractual confidentiality obligations you have made directly with your clients. The New Year is a great time to review old policies, create new ones, and train staff on these concerns. We are here to help you navigate these emerging issues! -By Adrienne Langmo
By Adrienne Langmo September 30, 2025
As the federal fiscal year draws to a close, thousands of federal employees face an unsettling possibility if a continuing resolution is not passed: not just another shutdown and temporary furlough, but permanent layoffs through Reduction in Force (RIF) notices. This week, the Office of Management and Budget (OMB) instructed federal agencies to consider issuing RIF notices to employees (if certain conditions are met) rather than the usual temporary Furlough notices issued during shutdowns. This is a big shift. But it does not mean layoffs are guaranteed. If they occur, federal employees are protected by a robust set of legal rights. There’s still a process before a RIF can be properly issued, complete with notice rights, retention rights, appeal rights and such other rights that the OMB does not purport to usurp. That said, we understand that the anxiety of this uncertain moment is real. Here are some tips to best prepare for the unknown, come the end of the federal fiscal year: Download Your eOPF, ASAP o Your electronic Official Personnel Folder may become inaccessible during a shutdown. Download it now to preserve your employment records. Download Your last 3 Performance Appraisals, ASAP o Include mid-year reviews and commentary. These documents may affect retention rights in a RIF. Also save records of other awards, commendations, and other notable performance records. Save Key Communications o Save emails, memos, or notices from HR or supervisors about your employment status or shutdown protocols. Ask Questions o Supervisors, HR, and union reps are navigating this too. Don’t hesitate to ask questions. If you receive a RIF notice or suspect you were subject to procedural violations, don’t hesitate to reach out to us for our advice. We are here to help. Shutdowns may be political. Your livelihood is personal. Let us help you safeguard it. -Adrienne Langmo, Partner